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Guarantee / Delivery

How is your order prepared?

Sturia caviars are stored in our cold rooms in New York state.

All of our product ship in refrigerated packaging with Ice packs in order to preserve the freshness of the product.

You will pick a delivery date based on availability of product and shipping options.

We only ship overnight (delivery before noon) and ask you to make sure someone is present to receive the product. If no one is present at the location and the transporter has to reattempt delivery the product might be damaged because of heat.

Orders received before noon can be shipped the same day for next day delivery.

When we pack your order, the products are packaged with ice packs in insulated packaging specially designed to maintain the product cold until delivery.

Note that since we have to ship overnight we cannot deliver on Mondays. 

 

Our guarantees

Fedex will deliver to your home or workplace the day after dispatch, throughout the lower 50 states.

Deliveries are made from Tuesday to Friday. No deliveries will be made on Mondays, Saturdays and Sundays, or on public holidays and the day after public holidays.

We ask that you guarantee that someone is present at the delivery address before confirming the order.

Cost of shipping (Continental USA)

For all orders under $450, shipping is calculated based on weight of shipment and location
For all orders over $450, shipping is free